Over the next 10 wednesdays i intend to publish a series of 10 articles, each describing a current issue for the disciplines of revenue assurance and fraud management. A comprehensive guide to the setup, execution and management of the revenue assurance function within telecommunications companies. A strategic perspective the benefits of integrating loss prevention into corporate strategy. Revenue assurance in the telecom sector is focused on ensuring that charging and billing are as accurate as possible. If anything, the downside for the vendor is that they might stop using it if it does not meet the telco s needs. Telco operators around the world focus on improving organizational efficiency through revenue assurance. The telco revenue assurance handbook paperback april 11, 2005 by rob mattison author 2. The tm forum revenue assurance program has an extensible framework that enables the deployment of effective revenue assurance processes across various activities, processes, systems and network technologies. A software company analyses a telcos revenues, but cannot find a.
Cellos software helps revenue assurance teams in implementing data revenue assurance ra, with the flexibility to support significant data traffic growth, additional new entities in the revenue chain, complex new pricing models and highspeed technologies like lte and 3g. Equally important is the mandate to consolidate, migrate or transform your technical and operational infrastructures to improve performance and workplace productivity and lower data center, it network and operational costs. Telcos revenue assurance strategies must keep up with shift. Feb 12, 2020 i agree with ayden, there are limited revenue assurance product in market. Overview of fraud and revenue assurance in telecoms techzim. These processes help service providers to contain revenue leakage and ensure financial accuracy is maintained to the last cent.
This assertion is based on both benchmarking and direct bill of quantities modelling. Simple and powerful to, supporting both revenue assurance and business assurance needs. Hobs iras is one of the best rule based and ai enabled tool. Jun 28, 2016 telecom operators reality is a technologically complex, competitive and global environment. As telecom sector has expanded and operators offer a bouquet of services it is important to keep a check on the system to avoid any errors. Telecom revenue assurance jobs check out latest telecom revenue assurance job vacancies for freshers and experienced with eligibility, salary, experience, and location. New technologies and the arrival of otts have meant increased competition, even in national markets, from global players with highly disruptive business models. Revenue assurance and fraud management the life line for telecom sector. Revenue assurance is a business function in telecom managed services to ensure financial accuracy is maintained at telco end.
Information technology group specializes in finding the it solution for your business. Contracts may be written, oral or implied by customary business practices, but must be enforceable and have commercial substance. No industry demonstrates this point better than telecoms. May 02, 2017 as the race to become digital gathers pace, telcos must focus on revenue assurance to stop potential losses. Why ghanas telco revenue assurance isnt working article by farida yusif.
As soon as i write the question, lots of reasonable answers spring to mind. In todays hypercompetitive environment, revenue assurance has rapidly evolved from assuring revenues with a primary business focus on ebitda to. March 2015 applying ifrs the new revenue recognition standard telecommunications 6 4. Telecom operators reality is a technologically complex, competitive and global environment. Our tool tests the entire call process from its generation, wireline or mobile availability, call logging, billing and final invoice generation. But for every hurdle i think of, there is also a way to overcome that hurdle apart from one. Under this service offering, ushacomm offers the domain knowledge and technical expertise of its business analyst team toclients to help them identify potential revenue leakages in the entire revenue chain. The telecom business, fraud, cost, and revenue assurance. Your revenue equinox information systems provides data mediation and usage analytics tools for fraud management, business assurance, and network monitoring. This form of revenue assurance is most commonly promoted by software houses that aim to provide databases and configurable tools to extract and interrogate a telco s source data. The wideranging promise of the cloud includes lower capital and operating costs for enterprises, simple global access to information for mobile employees, efficient delivery of streaming video, online retail services and social networking for personal users, secure financial transactions for the investment community, and a gamechanging.
As mentioned in the beginning, the loss attributed to different types of fraud is incomparable, so a reduction in leakage exposure time results in significant savings. In the revenue assurance market, why does nobody sell software as a service saas. New technologies and the arrival of otts have meant increased competition, even in national markets, from global players with highly disruptive business. Revenue assurance solutions in telecom industry by cellos. Since revenue assurance is the most crucial element in a telco business, the impact brought by realtime ra is huge. People forget that the market for revenue assurance ra consulting has a long history much longer than for ra software. Apply to assurance manager, analyst, client director and more. Telecom software solutions, fraud, switch, wireless. Revenue assurance is a practical response to perceived or actual issues with operational under performance, most commonly relating to billing and collection. Revenue assurance training telecom revenue assurance crash. The telco revenue assurance handbook the need for a revenue assurance icon. Identify the contract with the customer the model in ifrs 15 applies to each contract with a customer.
You could argue that there are no telcos interested in a saasstyle approach to getting revenue assurance software. Telco systems is looking for a director of quality assurance to lead the continuous quality improvement of all delivered products and services so it can serve as a competitive advantage for the company. Customer options material rights require careful analysis. Business controls software, originally developed for ra, is finding application in other areas of the business such as internal audit, collections, security and risk management.
Revenue assurance billrun open source monetization. Revenue assurance investment is a key telco strategy for improving customer satisfaction and fixing control problems that cut across billing, ordering, provisioning and many other business functions. And this is also the opinion of the survey participants most believe their revenue assurance programs are improving and expanding. Expanding our vocabulary to business assurance or seeking a wider use for control software is logically distinct from the question of who in the telco organization. Revenue assurance ra telecommunication services, is the use of data quality and process. This book provides readers with information about how to use new technologies and revolutionary new approaches to help make revenue assurance faster, better, easier and more efficient than ever before possible. This form of revenue assurance is most commonly promoted by software houses that aim to provide databases and configurable tools to extract and. Telecom revenue assurance jobs may 2020 latest telecom.
Telecom operators reality is a technologically complex, competitive and. Emergence of lte through the last one decade when telecommunication globally evolved from 2. To avoid the huge prospective losses, the telecom sector world over, is focusing. Register free to apply various telecom revenue assurance job openings on monster malasia. But it would make it much quicker and easier for a telco to extend its capabilities on either an ad hoc or ongoing basis, or to switch suppliers if not happy with their current revenue assurance software. Equinox information systems provides data mediation and usage analytics tools for fraud management, business assurance, and network monitoring. Jan 29, 2018 matrixx softwares digital commerce platform is a reinvention of telco business support systems that brings together typically separate applications for product design and lifecycle management. If nothing else, it would be possible for any software vendor to partner with another business that already has a saas metering and billing solution, like that offered by lecayla technologies.
Revenue assurance consulting is one of the key components of ushacomm consultancy services portfolio. We can provide experienced consulting along with widely deployed software and. Grapa portal global revenue assurance professionals association. Primeware has added a new partnership with automationedge to its portfolio. This chapter sets the stage for our lengthy discussion of ra and discusses. Itg holding provides business solutions for it needs, services and products for your business or company in lebanon and the middle east. The evolution not only provided a broad variety of continue reading revenue assurance and lte. Since 1986 more than 360 telecommunications companies have trusted equinox information systems to be their partner. Why ghanas telco revenue assurance isnt working the scarab. This article argues that business assurance is the best term to describe this broader set of controls software that can find a home in numerous departments or functions of a csps business.
Cloud services are changing the way we live and work. As regulatory, financial, and market forces shift, new opportunities are created. Request more information the role of billing is becoming ever more important as csps look to create greater value and loyalty in their customer relationships. Telecom revenue leakage assurance consulting, management. Billing revenue assurance audit complexities challenges. My suggestion is, you should look for a product which is customizable as the need. May 26, 2018 why ghanas telco revenue assurance isnt working government officials in ghana have been promoting the notion that unless they can count all the calls and measure all the kilobytes of data downloaded on the nearly two dozen or so maintier telecom companies, they cannot gauge the revenue of these companies correctly and therefore tax them. Telecom revenue assurance adapts to iot and mobile broadband. Raid is the most trusted revenue assurance software in the telecom market, according to industry. Revenue assurance and revenue management are the key concepts to create, manage, charge, assure, and collect all sources of revenue. Our solution collects and correlates all signaling information controlplane and subscriber revenue userplane information including ott apps. Revenue assurance is an endtoend quality assurance tool for telecom providers.
Revenue assurance in a telco environment covers a wide range of technical and business aspects. Revenue assurance is used both to describe an activity performed within telecommunications service providers, and is a common name for a small business unit associated with that activity. We would like to show you a description here but the site wont allow us. Revenue assurance and fraud management detection, correction and prevention. They discussed issues, wrote papers, and lobbied the regulator.
In a recent survey sponsored by openet and conducted by, fully 90% of 117 operators said that 10% of their revenue would come from digital services in 2017. Telecom 5g business assurance telecom revenue assurance. Revenue engineering applies the principles of revenue assurance margin optimization, market assurance, revenue management, and traditional ra to new product development, new service line development and the assurance of new technologies brought into the telco. Why ghanas telco revenue assurance isnt working article. Software needs to be tailored for each customer and each revenue assurance problem. Revenue assurance and fraud management the life line for.
This change in methodology may also result in a greater amount of revenue being allocated to goods equipment and less revenue being allocated to services. If you think that the benefits of revenue assurance are not worth the effort, then note that the big telco carriers have teams of people working on revenue assurance, double checking everything that is billed. The tm forum revenue assurance program has an extensible framework that. Telecom software solutions, fraud, switch, wireless, revenue. They may or may not be the top 10 issues, and i make no pretense that this will be a complete list of issues faced by practitioners. Audit the service usage for revenue assurance purposes. In the revenue assurance market, why does nobody sell software as a.
Back in 2001, when the independent ra software market was just getting on its feet, i wrote a research study and found that pwc was already doing a gangbusters business in ra consulting. The new revenue recognition standard telecommunications. Cerillion revenue manager is a convergent billing and revenue management solution for mobile, fixed, cable and multiplay communication service providers. Its original name was the revenue assurance group, and it allowed practitioners to share advice about this new discipline.
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